Nero Zen SS316L Hand Towel Rail Graphite

EXCELLENT Based on 1569 reviews Posted on Leonie Bicknell15/11/2025Trustindex verifies that the original source of the review is Google. Everything operated as I expected. Order, payment and delivery. Many thanksPosted on Kirra Lisciotto14/11/2025Trustindex verifies that the original source of the review is Google. Loved my fienza basin! Great prices, good showroom and easy to collect.Posted on Richie Price13/11/2025Trustindex verifies that the original source of the review is Google. We ordered all new tapware, basins etc for our bathroom renovation. All of these items were great & arrived very quickly. We then ordered 2 LED mirrors which came very quickly. Upon installation, one of the mirrors was broken by the electrician, we ordered another exact same mirror. When the mirror arrived the packaging & name of the mirror was different to the original ones we purchased. I inspected the mirror & confirmed it was different. The hanging bracket at the back is not the same & the touch sensor dots on the front are a different orientation. I emailed them to say it was a different mirror. The initial response ensured me that it was the same mirror just different packaging. I sent them pictures showing the differences & they said they would check with the supplier. Several days & 2 unanswered emails went by without a response. When they finally responded they offered 2 solutions. 1. Organise collection of the mirror & a full refund 2. We keep the mirror & receive a 50% refund out of goodwill Neither of these fix our problem as we don't have matching mirrors in our bathroom. I suggested that as they are still advertising the original mirror and sending something different which is false advertising they could send us a 2nd matching mirror at no cost to us. It's now day 2 of waiting for a reply. It has been over 2 weeks since my initial email. Up until the mirrors, our experience with BSD has been really good but this has really put a dampener on it. EDIT......................... BSD sent us a matching mirror free of charge via express post. Although the timeframe was frustrating, I'm happy with how they have resolved the issue for us. We'll be shopping here again in the future.Posted on Rodney Michael12/11/2025Trustindex verifies that the original source of the review is Google. Bought a lot of products of this company now, great prices and quality. Very professional team.Posted on Jay Ro12/11/2025Trustindex verifies that the original source of the review is Google. Excellent service. Easy ordering process. Delivery was quick even though the product needed to be sought from the distributors. I will buy products from them again if they are available from them. Highly recommended.Posted on Elizabeth Taylor10/11/2025Trustindex verifies that the original source of the review is Google. Fantastic - good price and very fast delivery. Very happy.Posted on Brent Charles10/11/2025Trustindex verifies that the original source of the review is Google. Great company to deal with. Good pricing. Excellent service, great notification's on delivery status. Speedy delivery.Posted on Joseph Grima10/11/2025Trustindex verifies that the original source of the review is Google. I have had to make changes after purchase of Tapware . Amanda and Jenny have been most obliging with their after Sales assistance . I WILL BE DIRECTING FRIENDS AND FAMILY to Bathrooms Direct, the Prices are very competitive as I do shop around . The friendliness of all the staff is so much more important to me .Posted on Julianne Carney09/11/2025Trustindex verifies that the original source of the review is Google. Items purchased that have arrived are of high quality, packaging fantastic no damage. Customer service very good with emails and phone call to explain that there will be a delay with the bath.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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PRODUCT DESCRIPTION
- Product Type: Hand Towel Rails
- Product SKU:NR1680aGR
- Colour: Graphite
- Material: 316L Stainless Steel
SPECIFICATIONS
SPECIFICATIONS
Warranty / Returns
Premium Range (Residential Use)
- 25 years replacement products or parts on all finishes
Premium Range (Commercial Use)
- 10 years replacement products or parts on all finishes
Standard Range (Residential and Commercial)
- 10 years replacement products or parts only on all finishes
Installation Guide
– Before installation, make sure the wall surface is clean and dry to ensure a secure attachment.
– When tightening screws, do not apply excessive force to prevent damage to the wall or the fixtures.
– Use the correct tools: a drill with a 6mm bit, screwdriver, and level.
– Wear appropriate safety gear, such as gloves and safety glasses, to protect yourself during installation.
– Before drilling, check the wall for any hidden pipes or electrical wires to avoid accidental damage.
– Ensure all measurements are accurate before drilling holes to prevent misalignment of the accessories.
The Brand
NERO TAPWARE
At Nero, we take tapware personally. That’s because we understand that your choices are entirely personal ones. The taps and accessories you choose for your home are an extension of yourself. They say something about you. Your tapware is not just a source of water – it’s a source of pride – an expression of who you are, what you think, what you feel. Every time you turn on a tap, hang a towel, or take a shower, it should be a reminder of your sense of style. We create tapware that is aesthetically beautiful, and effortlessly functional. And we remain proud to have Nero as part of your home, part of your life, and indeed, part of you.
PRODUCT DESIGN AND DEVELOPMENT
All our products are designed by our thoughtful and skilled design team here in Australia.
We create our products with a local feel, for a loyal, local customer base.
Quality and simplicity are at the heart of everything we design. Sleek, attractive lines and uncomplicated functionality underline all our creations.
Our range reflects modern design trends and keeps pace with your needs and expectations.
PRODUCTION QUALITY
Our products are made to last, using only the highest quality materials and craftsmanship.
All of products are constructed using DZR Brass They are precision engineered to work, and keep on working, according to Australian standards and conditions.
In fact, our choice of colours is one of the main reasons we stand out against our competitors.
We have a wide colour range available which includes Chrome and Matte Black (both electroplated finishes), as well as Brushed Nickel, Brushed Gold, Gun Metal Grey, Graphite and Brushed Bronze (PVD finishes).
We employ only the latest technology, to provide a consistent, durable finish on all our products. So much so, that we are confident enough to give a 10 Year Replacement Warranty on all our finishes.
SUSTAINABILITY
At Nero, we don’t just think about how to make your home a more beautiful place to be. We think about making Australia a more sustainable, more environmentally considerate place to live.
All of our products are designed for high water efficiency, to not just help save the planet, but save you money on your water bills.
Packaging is designed and used efficiently, so minimise any wastage, and recyclable materials are used wherever possible.
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