Fienza Empire Slim Single Towel Rail, 800mm, Matte Black

EXCELLENT Based on 1569 reviews Posted on Leonie Bicknell15/11/2025Trustindex verifies that the original source of the review is Google. Everything operated as I expected. Order, payment and delivery. Many thanksPosted on Kirra Lisciotto14/11/2025Trustindex verifies that the original source of the review is Google. Loved my fienza basin! Great prices, good showroom and easy to collect.Posted on Richie Price13/11/2025Trustindex verifies that the original source of the review is Google. We ordered all new tapware, basins etc for our bathroom renovation. All of these items were great & arrived very quickly. We then ordered 2 LED mirrors which came very quickly. Upon installation, one of the mirrors was broken by the electrician, we ordered another exact same mirror. When the mirror arrived the packaging & name of the mirror was different to the original ones we purchased. I inspected the mirror & confirmed it was different. The hanging bracket at the back is not the same & the touch sensor dots on the front are a different orientation. I emailed them to say it was a different mirror. The initial response ensured me that it was the same mirror just different packaging. I sent them pictures showing the differences & they said they would check with the supplier. Several days & 2 unanswered emails went by without a response. When they finally responded they offered 2 solutions. 1. Organise collection of the mirror & a full refund 2. We keep the mirror & receive a 50% refund out of goodwill Neither of these fix our problem as we don't have matching mirrors in our bathroom. I suggested that as they are still advertising the original mirror and sending something different which is false advertising they could send us a 2nd matching mirror at no cost to us. It's now day 2 of waiting for a reply. It has been over 2 weeks since my initial email. Up until the mirrors, our experience with BSD has been really good but this has really put a dampener on it. EDIT......................... BSD sent us a matching mirror free of charge via express post. Although the timeframe was frustrating, I'm happy with how they have resolved the issue for us. We'll be shopping here again in the future.Posted on Rodney Michael12/11/2025Trustindex verifies that the original source of the review is Google. Bought a lot of products of this company now, great prices and quality. Very professional team.Posted on Jay Ro12/11/2025Trustindex verifies that the original source of the review is Google. Excellent service. Easy ordering process. Delivery was quick even though the product needed to be sought from the distributors. I will buy products from them again if they are available from them. Highly recommended.Posted on Elizabeth Taylor10/11/2025Trustindex verifies that the original source of the review is Google. Fantastic - good price and very fast delivery. Very happy.Posted on Brent Charles10/11/2025Trustindex verifies that the original source of the review is Google. Great company to deal with. Good pricing. Excellent service, great notification's on delivery status. Speedy delivery.Posted on Joseph Grima10/11/2025Trustindex verifies that the original source of the review is Google. I have had to make changes after purchase of Tapware . Amanda and Jenny have been most obliging with their after Sales assistance . I WILL BE DIRECTING FRIENDS AND FAMILY to Bathrooms Direct, the Prices are very competitive as I do shop around . The friendliness of all the staff is so much more important to me .Posted on Julianne Carney09/11/2025Trustindex verifies that the original source of the review is Google. Items purchased that have arrived are of high quality, packaging fantastic no damage. Customer service very good with emails and phone call to explain that there will be a delay with the bath.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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Proudly Australian-Owned
PRODUCT DESCRIPTION
- Electroplated matte black finish
- Slim, rounded design
- Fixed length rail (not removable or adjustable)
- High-strength mounting brackets
- Made from stainless steel
SPECIFICATIONS
SPECIFICATIONS
Care Instructions
- Regularly clean with mild soapy water using a microfibre cloth.
- In highly polluted or coastal locations, we recommend cleaning 2-3 times per week.
- Do not use harsh detergents, bleach, cream cleaners or citrus based cleaners. These substances are abrasive and will damage the surface.
- Do not use undue pressure and wipe in one direction only.
The Brand
Fienza
Our Vision
Fienza aims to become the leading supplier of bathroom solutions Australia-wide. The Fienza brand will be synonymous with quality and style. Fienza will become an industry leader in customer service and efficient systems.
Our Mission
Each and every day Fienza develops, manufactures and distributes beautiful, high quality bathroom and kitchen fixtures that enhance everyday living. We strive for excellence, quality and timeliness throughout our business, employing the best people and working hand in hand with customers to meet their discerning needs.
Our Values
Fienza was founded on the biblical principles of honesty, integrity, commitment to excellence and commitment to people – our employees, our customers, and our suppliers. We will do our best to uphold these principles in every area of our organisation.
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