Toilet Suites

A back-to-wall toilet sits flush against the wall with the cistern concealed inside a furniture unit or stud wall, but the pan rests on the floor. An in-wall (concealed cistern) toilet hides the entire cistern inside the wall cavity, with only the flush buttons visible. Back-to-wall suites are easier to install in existing bathrooms, while in-wall systems give a cleaner, more minimal look and free up floor space.

The Water Efficiency Labelling and Standards (WELS) scheme is mandatory in Australia. Toilets are rated from 1 to 6 stars based on water consumption per flush. Most modern dual-flush toilets achieve a 4-star rating, using around 4.5 litres for a full flush and 3 litres for a half flush. A higher star rating means lower water usage and reduced water bills over time.

A rimless toilet has no traditional rim around the inside of the bowl. Instead, water is directed around the bowl using a direct-flush system. Benefits include:

• Easier to clean with no hidden areas for bacteria to build up
• More hygienic overall
• More efficient water distribution during flushing

Most modern toilet suites now come in rimless designs as standard.

The set-out (also called rough-in) is the distance from the finished wall to the centre of the waste pipe in the floor. In Australia, the most common set-outs are 140mm and 165mm, though older homes may have a 200mm or even 250mm set-out. Always measure your existing set-out before purchasing to ensure the new toilet will connect properly. Many of our toilet suites include adjustable connectors to accommodate different set-outs.

A wall-faced pan sits on the floor but the back of the pan is designed to sit flush against the wall, hiding the waste pipe. A wall-hung pan is mounted directly to the wall and does not touch the floor at all, supported by a concealed steel frame inside the wall. Wall-hung pans make floor cleaning easier and create a floating, contemporary look, but require a stronger wall structure for support.

Yes. In Australia, all plumbing work including toilet installation must be carried out by a licensed plumber. This is a legal requirement under state and territory regulations. A licensed plumber will ensure the toilet is connected correctly to your water supply and waste pipes, and that it complies with Australian Standards (AS/NZS 3500). Attempting DIY plumbing can void your home insurance and result in fines.

A smart toilet (or intelligent toilet) includes electronic features such as:

• Heated seat with adjustable temperature
• Automatic lid opening and closing
• Built-in bidet wash with warm water
• Warm air dryer
• Deodoriser and UV sterilisation
• Night light

Smart toilets offer superior hygiene and comfort. They are particularly beneficial for elderly users or those with mobility issues. While the upfront cost is higher, many customers find the improved bathroom experience well worth it.

Cistern buttons (flush plates) come in various shapes and finishes to match your bathroom design. Common options include:

• Round buttons — classic, suits most styles
• Square/rectangular buttons — modern, architectural look
• Finishes — chrome, matte black, brushed nickel, brushed gold, gunmetal

When choosing, make sure the button is compatible with your cistern brand. Most buttons use a universal mount, but some brands (like Geberit) require brand-specific plates.